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Centralising a service, step 3: define your motivating factors
Now that you’ve decided to make changes to a service, find out how to use the results from step 2 to define exactly what it is you want to change and why you want to change it.
Contents
- Decide what you want to change
- Pick your motivating factors
- Next steps
Also in this topic: Setting up central services
- Centralising a service, step 1: choose a service
- Centralising a service, step 2: evaluate the current performance of the service
- Centralising a service, step 4: consider your options
- Centralising a service, step 5: understand the needs of your staff
- Centralising a service, step 6: create a full service catalogue to run your service
- Example central services offers
- Flowchart: how to centralise a service
- How to set your ICT strategy
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