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Last reviewed on 4 September 2019
Ref: 30596

This final step will help you put the right things in place to deliver the service. Put together the service provider, finish the service catalogue and get a service level agreement in place.

Get the right people to run the service

Now that you have a project team and know what the service users need from the service (step 5), you can start appointing the service providers.

Your considerations

Do you already have people with the appropriate expertise within your central team to deliver the service? For example, if centralising finance, do you have anyone with financial expertise already in your central team? If so, this is who you should appoint. 

If you don't have the right level of expertise in your team, you might need to hire someone (to your central team) to do this. This could mean either:

Use the draft service catalogue to help you write the job description for this role. If centralising

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