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Centralising a service, step 5: understand the needs of your staff
Put together a project management team to help you carry out this step. Find out who should be on this team and how they can use our questionnaire to understand what staff across your trust need from the service.
- Centralising a service, step 1: choose a service
- Centralising a service, step 2: evaluate the current performance of the service
- Centralising a service, step 3: define your motivating factors
- Centralising a service, step 4: consider your options
- Centralising a service, step 6: create a full service catalogue to run your service
- Example central services offers
- Flowchart: how to centralise a service
- How to set your ICT strategy
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