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Centralising a service, step 2: evaluate the current performance of the service
You need to understand how well the service you're thinking about centralising currently works. Find out how to use our operating model assessment and questionnaire to build a picture so that you can decide your next steps.
Also in this topic: Setting up central services
- Centralising a service, step 1: choose a service
- Centralising a service, step 3: define your motivating factors
- Centralising a service, step 4: consider your options
- Centralising a service, step 5: understand the needs of your staff
- Centralising a service, step 6: create a full service catalogue to run your service
- Example central services offers
- Flowchart: how to centralise a service
- How to set your ICT strategy
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